Privacy Policy (Draft)

1. Introduction

Welcome to HYI.AI (“we”, “us”, or “our”). We are committed to safeguarding your privacy and ensuring that your personal data is handled securely, transparently, and in compliance with applicable laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services or visit our platform at https://hyi.ai.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Legal Basis for Processing (GDPR)

We process your personal data under one or more of the following legal bases:

• Consent (where you have given explicit permission)
• Contract (when processing is necessary to fulfill a service agreement)
• Legal obligation (where laws require data retention/disclosure)
• Legitimate interest (for platform functionality, improvement, fraud prevention)

3. Your Data Protection Rights

Depending on your jurisdiction, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Delete your data (“Right to be Forgotten”)
• Restrict or object to processing
• Withdraw consent at any time (where consent is used as a legal basis)
• Data portability (request a copy of your data in a machine-readable format)
• Non-discrimination (California residents under CCPA)

To exercise these rights, email us at help@hyi.ai. We may verify your identity before fulfilling any request.

4. Use of Cookies & Tracking Technologies

We use cookies, beacons, and similar technologies to:

• Improve user experience
• Analyze website traffic
• Enable functionality such as login and preferences

You may manage cookie settings in your browser or through our cookie consent manager where applicable.

For EU users, we display a cookie banner to capture your preferences in line with ePrivacy Directive requirements.

5. Information Sharing

We may share your data only with:

• Service providers (e.g., cloud hosting, payment processors, analytics tools)
• Legal authorities when required by law
• Business partners (only with your prior consent or to fulfill a service request)

All third parties are contractually obligated to maintain the confidentiality and security of your data.

We do not sell your personal data.

6. Data Transfers (International)

Your personal data may be transferred to, and processed in, countries other than your own. We ensure that such transfers are compliant with applicable privacy laws using:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data processing agreements with appropriate safeguards

7. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this policy or as required by law. After this period, data is securely deleted or anonymized.

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect or store personal information from minors. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.

9. Your California Privacy Rights (CCPA/CPRA)

California residents may request:

• Disclosure of categories of personal information collected
• Disclosure of the purpose of collection and third parties with whom we share information
• Access to specific personal information
• Deletion of personal information
• Opt-out of the sale/sharing of personal information (we do not sell)

To make a request, email help@hyi.ai and include “CCPA Request” in the subject line.

10. Security Measures

We apply industry-standard technical and organizational security measures, including encryption, access controls, and secure data storage, to protect your information from unauthorized access, disclosure, alteration, or destruction.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices. Updated versions will be posted with a revised effective date. We encourage you to review this policy regularly.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us at: help@hyi.ai

Address: 2nd Floor Second Cross, 80 Feet Rd, K.R garden, Koramangala, Bengaluru, Karnataka 560034.